Shipping & Delivery
Here is everything you need to know about how and when your Noble Herbs order arrives. We want the process to be clear and predictable from the moment you check out to the day your order lands at your door.
Delivery Times
We prepare and ship every order from our fulfillment center as quickly as we can. Your total delivery time is made up of the time it takes us to prepare your order (handling time) plus the time it spends with the carrier (transit time):
- Handling time: 1–2 business days
- Transit time: 7–10 business days
- Estimated total delivery time: 8–12 business days
Delivery windows are estimates measured in business days and can occasionally be affected by carrier delays, weather, customs, or unusually high-volume periods such as holidays. For the most accurate estimate on any item, please check the delivery information listed on the individual product page.
Cut-Off Time
Orders placed before the end of the business day are considered same-day orders and begin handling on that business day. Orders placed on weekends or public holidays are processed on the next business day.
Shipping Costs
We offer free US shipping on all orders over $50, with no code required. For orders under $50, a flat shipping rate is calculated and shown clearly at checkout before you pay, so there are never any surprises.
Order Changes & Cancellation
Because we start preparing orders quickly, there is only a short window to make changes. If you need to update or cancel your order, please contact us as soon as possible at help@noble-herbs.com. After your order enters automated processing and preparation for shipment, changes and cancellations are no longer possible.
We also offer a 30-day money-back guarantee. If you are not satisfied, you may return your product within 30 days of receipt for a refund, in line with our Refund Policy.
Tracking Your Order
As soon as your order ships, we email you a confirmation with a tracking number so you can follow your package to your door. If you have not received tracking within a few business days of ordering, please check your spam folder first, then reach out to us and we will look into it right away.
Wrong Address or Failed Delivery
Please double-check your shipping address at checkout. We cannot be responsible for orders sent to an incorrect or incomplete address provided at the time of purchase. If a package is returned to us as undeliverable, we will contact you to arrange reshipment.
Product Origin & Quality Assurance
Noble Herbs works with trusted fulfillment and manufacturing partners to ensure product quality and efficient delivery. Every product is checked for quality and consistency before it ships, so it reaches you in the condition we would expect for ourselves.
Questions?
Please check our FAQ first, as most common questions are answered there. If you still need assistance, our customer support team is available 5 days per week and aims to respond within 24 hours. You can reach us any time at help@noble-herbs.com.